Shipping Policy

For any cancellations, please mail us the order number on Doctorspainoil@gmail.com/ 7483895749 within 6 hours of placing the order.

No cancellations will be accepted beyond 6 hours of placing the order.

If there is a damage to the product, we will accept a return of unused product within 7 days. Once we receive the returned item thedoctorspainoil.com will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order). Please allow 1-2 weeks for your return/refund to be processed. Discounted items are not eligible for a return. thedoctorspainoil.com will not issue refunds for products purchased through other entities, such as distributors or retail partners. Returned items must be delivered to us unused, in the condition they were received, or they may not be eligible for a refund. We cannot be held responsible for items damaged or lost in return shipment; therefore, we recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery. We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.